Signed-off-by: Tomas Cohen Arazi <tomascohen@theke.io>
Signed-off-by: Brendan Lawlor <blawlor@clamsnet.org>
Signed-off-by: Martin Renvoize <martin.renvoize@openfifth.co.uk>
Signed-off-by: Lucas Gass <lucas@bywatersolutions.com>
This patch adds support for cross-synced ticket.assignee_id updates.
The API allows you to set assignee directly on a ticket or via a
ticket_update. In both cases we store a ticket_update with the fine
details of when and who set the assigee.
Signed-off-by: Paul Derscheid <paulderscheid@gmail.com>
Signed-off-by: Marcel de Rooy <m.de.rooy@rijksmuseum.nl>
Signed-off-by: Katrin Fischer <katrin.fischer@bsz-bw.de>
This patch adds resolution types to the catalog concerns feature. It
allows libraries to define a list of 'TICKET_RESOLUTION' authorized
values from which librarians can then pick at the point of resolving a
catalog concern.
To test:
1) Apply the patches and run the database updates
2) Enable catalog concerns (staff or opac will do the trick)
3) Submit a catalog concern
4) Confirm that you can still resolve a concern from the catalog
concerns management page as before.
5) Add some values to the new TICKET_RESOLUTION authorized values
6) Submit a new catalog concern
7) Confirm that the 'Resolve' button in the management modal is now a
dropdown containing the list of resolution values defined above.
Signed-off-by: David Nind <david@davidnind.com>
Signed-off-by: Ray Delahunty <lib-systems@arts.ac.uk>
Signed-off-by: Marcel de Rooy <m.de.rooy@rijksmuseum.nl>
Signed-off-by: Katrin Fischer <katrin.fischer@bsz-bw.de>
This patch adds a catalog concern management page to the staff client
accessible via the cataloging home page and a new 'Pending catalog
concerns' link on the front page.
This includes added the requisit ticket_updates api endpoints and notice
triggers and templates for notifying patrons of changes to their
reported concerns.
Test plan
1) Enable the `OpacCatalogConcerns` system preference
2) Catalog concern management is tied to your users ability to edit the
catalog, `editcatalogue`.
3) Confirm that you can see 'Catalog concerns' listed on the cataloging
home page if you have the `editcatalogue` permission and not if you
do not.
4) Add a new concern as an opac user.
5) Confirm that once a concern is present in the system you see a count
of 'catalog concerns pending' on the intranet main page if you have
the `editcatalogue` permission.
6) Click through either the cataloging home page or pending concerns
link on the main page to view the new concerns management page.
7) Confirm the table displays as one would expect.
8) Confirm clicking on details or the concern title exposes a 'details'
modal with the option to add an update or resolve the concern.
9) Verify that if selecting 'notify' when updateing or resolving a
concern triggers a notice to be sent to the opac user who first
reported the issue.
Signed-off-by: David Nind <david@davidnind.com>
Signed-off-by: Helen Oliver <HOliver@tavi-port.ac.uk>
Signed-off-by: Kyle M Hall <kyle@bywatersolutions.com>
Signed-off-by: Tomas Cohen Arazi <tomascohen@theke.io>
This patch adds new Koha::Object(s) for the newly introduced tables,
including updateing existing Koha::Objects adding new relations as
required.
Signed-off-by: David Nind <david@davidnind.com>
Signed-off-by: Helen Oliver <HOliver@tavi-port.ac.uk>
Signed-off-by: Kyle M Hall <kyle@bywatersolutions.com>
Signed-off-by: Tomas Cohen Arazi <tomascohen@theke.io>
Tomas Cohen Arazi
Martin Renvoize