diff --git a/koha-tmpl/opac-tmpl/bootstrap/en/includes/modals/catalog_concern.inc b/koha-tmpl/opac-tmpl/bootstrap/en/includes/modals/catalog_concern.inc
index 5b3d235249..70c5c6dcb8 100644
--- a/koha-tmpl/opac-tmpl/bootstrap/en/includes/modals/catalog_concern.inc
+++ b/koha-tmpl/opac-tmpl/bootstrap/en/includes/modals/catalog_concern.inc
@@ -41,7 +41,7 @@
             <div class="modal-footer">
                 <input type="hidden" name="biblio_id" id="concern_biblio" value="[% biblio.biblionumber | html %]">
                 <input type="hidden" name="reporter_id" id="concern_reporter" value="[% borrowernumber | html %]">
-                <button type="submit" id="addConfirm" class="btn btn-primary">Submit</button>
+                <button type="submit" id="addConfirm" class="btn btn-primary">Submit <i id="concern-submit-spinner" class="fa fa-spinner fa-pulse fa-fw" style="display:none"></i></button>
                 <button type="button" class="btn btn-default" data-dismiss="modal">Cancel</button>
             </div>
         </div>
diff --git a/koha-tmpl/opac-tmpl/bootstrap/js/modals/catalog_concern.js b/koha-tmpl/opac-tmpl/bootstrap/js/modals/catalog_concern.js
index f5dab6aa13..817c9dd4a3 100644
--- a/koha-tmpl/opac-tmpl/bootstrap/js/modals/catalog_concern.js
+++ b/koha-tmpl/opac-tmpl/bootstrap/js/modals/catalog_concern.js
@@ -41,13 +41,23 @@ $(document).ready(function() {
             reporter_id: reporter_id,
         };
 
+        $('#concern-submit-spinner').show();
+        $('#addConfirm').prop('disabled', true);
         $.ajax({
             url: '/api/v1/public/tickets',
             type: 'POST',
             data: JSON.stringify(params),
             success: function(data) {
+                $('#concern-submit-spinner').hide();
                 $('#addConcernModal').modal('hide');
                 $('#concern_body').val('');
+                $('#concern_title').val('');
+                $('h1:first').before('<div class="alert alert-success">Your concern was sucessfully submitted.</div>');
+            },
+            error: function(data) {
+                $('#concern-submit-spinner').hide();
+                $('#addConcernModal').modal('hide');
+                $('h1:first').before('<div class="alert alert-error">There was an error when submitting your concern, please contact a librarian.</div>');
             },
             contentType: "json"
         });