diff --git a/koha-tmpl/intranet-tmpl/prog/en/modules/circ/circulation.tt b/koha-tmpl/intranet-tmpl/prog/en/modules/circ/circulation.tt
index 62b7fd1709..bbb77ce477 100644
--- a/koha-tmpl/intranet-tmpl/prog/en/modules/circ/circulation.tt
+++ b/koha-tmpl/intranet-tmpl/prog/en/modules/circ/circulation.tt
@@ -860,23 +860,25 @@
                                 </li>
                             [% END %]
 
-                            <li>
-                                [% IF ( patron.return_claims.count ) %]
-                                    <a href="#return-claims" id="return-claims-tab">
-                                        <span id="return-claims-count-resolved">[% patron.return_claims.resolved.count | html %]</span>
-                                        /
-                                        <span id="return-claims-count-unresolved">[% patron.return_claims.unresolved.count | html %]</span>
-                                        Claim(s)
-                                    </a>
-                                [% ELSE %]
-                                    <a href="#return-claims" id="return-claims-tab">
-                                        <span id="return-claims-count-resolved">0</span>
-                                        /
-                                        <span id="return-claims-count-unresolved">0</span>
-                                        Claim(s)
-                                    </a>
-                                [% END %]
-                            </li>
+                            [% IF Koha.Preference('ClaimReturnedLostValue') %]
+                                <li>
+                                    [% IF ( patron.return_claims.count ) %]
+                                        <a href="#return-claims" id="return-claims-tab">
+                                            <span id="return-claims-count-resolved">[% patron.return_claims.resolved.count | html %]</span>
+                                            /
+                                            <span id="return-claims-count-unresolved">[% patron.return_claims.unresolved.count | html %]</span>
+                                            Claim(s)
+                                        </a>
+                                    [% ELSE %]
+                                        <a href="#return-claims" id="return-claims-tab">
+                                            <span id="return-claims-count-resolved">0</span>
+                                            /
+                                            <span id="return-claims-count-unresolved">0</span>
+                                            Claim(s)
+                                        </a>
+                                    [% END %]
+                                </li>
+                            [% END %]
 
                             <li><a id="debarments-tab-link" href="#reldebarments">[% debarments.count | html %] Restrictions</a></li>
 
@@ -961,7 +963,9 @@
                             [% END # /IF holds_count %]
                         </div> <!-- /#reserves -->
 
-                        [% INCLUDE 'patron-return-claims.inc' %]
+                        [% IF Koha.Preference('ClaimReturnedLostValue') %]
+                            [% INCLUDE 'patron-return-claims.inc' %]
+                        [% END %]
 
                         [% IF Koha.Preference('ArticleRequests') %]
                             [% INCLUDE 'patron-article-requests.inc' %]
diff --git a/koha-tmpl/intranet-tmpl/prog/en/modules/members/moremember.tt b/koha-tmpl/intranet-tmpl/prog/en/modules/members/moremember.tt
index e9935edea1..bab29e47e3 100644
--- a/koha-tmpl/intranet-tmpl/prog/en/modules/members/moremember.tt
+++ b/koha-tmpl/intranet-tmpl/prog/en/modules/members/moremember.tt
@@ -719,23 +719,25 @@
                                 </li>
                             [% END %]
 
-                            <li>
-                                [% IF ( patron.return_claims.count ) %]
-                                    <a href="#return-claims" id="return-claims-tab">
-                                        <span id="return-claims-count-resolved">[% patron.return_claims.resolved.count | html %]</span>
-                                        /
-                                        <span id="return-claims-count-unresolved">[% patron.return_claims.unresolved.count | html %]</span>
-                                        Claim(s)
-                                    </a>
-                                [% ELSE %]
-                                    <a href="#return-claims" id="return-claims-tab">
-                                        <span id="return-claims-count-resolved">0</span>
-                                        /
-                                        <span id="return-claims-count-unresolved">0</span>
-                                        Claim(s)
-                                    </a>
-                                [% END %]
-                            </li>
+                            [% IF Koha.Preference('ClaimReturnedLostValue') %]
+                                <li>
+                                    [% IF ( patron.return_claims.count ) %]
+                                        <a href="#return-claims" id="return-claims-tab">
+                                            <span id="return-claims-count-resolved">[% patron.return_claims.resolved.count | html %]</span>
+                                            /
+                                            <span id="return-claims-count-unresolved">[% patron.return_claims.unresolved.count | html %]</span>
+                                            Claim(s)
+                                        </a>
+                                    [% ELSE %]
+                                        <a href="#return-claims" id="return-claims-tab">
+                                            <span id="return-claims-count-resolved">0</span>
+                                            /
+                                            <span id="return-claims-count-unresolved">0</span>
+                                            Claim(s)
+                                        </a>
+                                    [% END %]
+                                </li>
+                            [% END %]
 
                             <li>
                                 <a id="debarments-tab-link" href="#reldebarments">[% debarments.size | html %] Restrictions</a>
@@ -829,7 +831,9 @@
                             </div> [% # /div#reserves %]
                         [% END %]
 
-                        [% INCLUDE 'patron-return-claims.inc' %]
+                        [% IF Koha.Preference('ClaimReturnedLostValue') %]
+                            [% INCLUDE 'patron-return-claims.inc' %]
+                        [% END %]
 
                         [% IF Koha.Preference('ArticleRequests') %]
                             [% INCLUDE 'patron-article-requests.inc' %]